Our Terms & Conditions

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• I understand that Travel Connection/Travel Planners International is not the source or supplier of the travel services I have requested and acts solely as an agent for the actual suppliers of such services. I have been advised that the suppliers whose names appear in the information supplied to me are those who are actually responsible for providing the travel services I have purchased. I consent to and request the use of those suppliers and agree not to hold [your travel agency name] responsible should any of these suppliers: 1) fail to provide the travel services I have purchased; 2) fail to comply with any applicable law; or 3) engage in any negligent act or omission that causes me any sort of injury, damage, delay or inconvenience.

I accept that Travel Connection is not responsible for, nor will I attempt to hold it liable for, any injury, damage, or loss I may suffer on account of any conditions, actions, or omissions that are beyond its reasonable control.

I further understand and acknowledge that travel to many parts of the world may involve the risk of a variety of hazards to my health and/or safety, including but not limited to disease, crime, terrorism, and warfare. Because each traveler’s risk tolerance is different, Travel Connection/Travel Planners International is not in a position to advise me whether I should travel to any particular place at any particular time. Rather, to assist me in making an informed decision, I should refer to objective third-party sources of travel information, such as that maintained by the U.S. Department of State (travel.state.gov).

I will review my travel documents for accuracy upon receipt and understand that I may contact Travel Connection/Travel Planners International if I have any questions. I understand that discounted fares typically involve restrictions and that changing any aspect of my travel arrangements may result in the payment of additional money.

I have been advised to use a credit card, as this may offer me the opportunity to dispute the charge should a vendor cease operating.

I understand that the Transportation Security Administration (TSA) requires me to carry a government-issued identification card in order to board a flight. I have been advised that the name, date of birth and gender that appears on the identification card must exactly match the same such data that is listed on my airline ticket and in my booking records. I acknowledge that my failure to strictly comply with these requirements may result in denied boarding or an undue delay at an airport security checkpoint, causing me to miss my flight. I further acknowledge that beginning on October 1, 2020, I must present a driver’s license or another form of identification that complies with the requirements of the Federal Real ID Act (see www.dhs.gov/real-id for more information).

I understand that if traveling internationally, I must have a valid passport and, depending upon my destination and nationality, I may need to obtain one or more visas.

Note to Client: Passport and visa information may be obtained by contacting the Travel Agent Section of the U.S. State Department at 202.647.5225 or by visiting the State Department's website at travel.state.gov. Non-U.S. passport holders should be sure to contact the embassies of their destination and transit countries to obtain entrance requirements. To obtain medical information, you may contact the Centers for Disease Control at 404.332.4559 or visit the CDC's website at www.cdc.gov

I understand that the travel package, cruise package, airline reservation, car reservation, hotel/resort reservation, or other products I am purchasing are subject to supplemental price increases that may be imposed after the date of purchase. Post-purchase price increases may be applied due to additional costs imposed by a supplier or government. I acknowledge that I may be charged additional sums by Travel Connection to offset increased fees, fuel surcharges, taxes, fluctuations in foreign exchange markets or any combination thereof. I hereby consent to any post-purchase price increases and authorize [your travel agency name] to charge my credit card for such additional amounts.

Effective January 1, 2025, Travel Connection is implementing a new cancellation policy to ensure we continue to provide exceptional service and maintain the quality of our travel planning resources. This policy applies to all reservations made with our agency. A $100 Cancellation Fee will be applied to all cancelled reservations. This fee is in addition to any cancellation policies or fees imposed by our travel vendors. The Cancellation Fee will automatically be charged to the credit card on file.

By confirming this reservation with Travel Connection, you acknowledge and agree to the following terms:

• The $100 Cancellation Fee covers the time and resources invested in planning your travel experience.
• This fee is separate from and in addition to any cancellation fees or penalties that may be imposed by airlines, hotels, tour operators, or other travel suppliers.
• This fee is separate from and in addition to any cancellation fees or penalties that may be imposed by airlines, hotels, tour operators, or other travel suppliers.

Note: Changing dates on a reservation does not constitute a cancellation. Cancellation Fee may be waived if the cancellation results in a rebooking at the same time the cancellation occurs.

We appreciate your understanding and cooperation as we strive to maintain our high standards of service. This policy allows us to continue dedicating our expertise and resources to crafting exceptional travel experiences for all our valued clients. For any questions or concerns regarding this policy, please don't hesitate to contact your Travel Connection Advisor.